Membership Card Design
HOW TO BECOME A MEMBER

Getting on board the LosraVelda Membership Program is quick and easy!

Spend RM300 and above at boutique or online and you’ll be automatically enrolled to the program.
Membership privilege also will be given occasionally depending on the requirements set at that particular period. Make sure to check on our social media regularly so that you won’t miss out.

MEMBERSHIP PERKS
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collect points

Earn points every time you shop! RM10 spent equals to 1 point earned and 1 point equals RM1 redeemable rewards.

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Birthday

Earn 30% off coupon to spend during your birthday month.

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Freebies

When you reach a certain points, you’ll receive a freebies worth more than RM20 from us

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Discount

Any new collection release, members will be the first to know and special discount coupon will be given for that specific collection.

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VIP ACCESS

Early access to events, launches, promotions and workshops. Top members that achieve a specific points will be invited as our VVIP’s for our Raya Fashion Show.

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ALTERATION

Get a free bottom alteration for a specific design such as Kurung, Dress, Pants and Skirts (Alteration services will be implemented soon).

POINTS REDEMPTION & EXPIRATION

Points collected can be redeemed both online and boutique subjected to terms and conditions. Points can be accumulated with different orders and can be redeemed in full amount. Points will be expired in 3 months from the date of the points collected. Points cannot be transferred to another user and cannot be exchange for cash

If you have any questions regarding the membership program or if you have any issue with your points collection, don’t hesitate to email Customer Service at membership@losravelda.com.

MEMBERSHIP FAQ

LosraVelda Membersip Program is a reward system that allows you to earn points, redeem rewards, receive member exclusive promotions, birthday gift coupon, early access to events, free alteration services (TBC) and many more.

The program is available worldwide for purchased made in-store and online 

As of now, you need to purchase at least RM300 and above in one receipt to be automatically enrolled to the membership program.  Membership benefit also will be given occasionaly.

There are no expiry date to those who enrolled to the program

1. Earn points when purchase
Every RM 3 spent = 1 point and every 1 point = RM1 which can be redeemed for your next purchase. Points collection will be

2. Earn points when signing up or subscribing to newsletter (coming soon)

3. Earn points when review & share product (coming soon)

4. Earn points when you refer a friend (coming soon)

5. Earn points when you comment & share blog content (coming soon)

There is no limitation in redeeming rewards as long as your points is available and verified

Redeeming is very easy and can be made both online and in-store. For online users,

1. Make sure you’re logged in when placing your order
2. There are two areas that you can redeem your reward points.
   a. On the “Checkout” page, click “Have reward points? Redeem it” notification on the top area of the page and the redeeming box will appear
   b. On “Cart” page, find the redeeming box just below the “apply coupon” box

Every points will expire 3 months from the date of the points collected. To check the exact expiry date, go to “my account” 

Personal shopper, Dropshipper and Distributor can collect points but cannot be redeemed as the points collected is used for reference purposes only. 

Birthday coupon will be given by email automatically on the month of your birth day and can be redeemed in-store and online. To redeem in-store, show the coupon code upon payment at the cashier.

If you have any questions regarding the membership program or if you have any issue with your points collection, don’t hesitate to email to membership@losravelda.com

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