HOW TO BECOME A MEMBER

Getting on board the LosraVelda Membership Program is very quick and easy! Spend minimum RM300 and you’ll be automatically enrolled into the program. 

For a start, you’ll be given the White Card privilege. The White Card also will be given occasionally depending on the requirements set at that particular period.  Start spending and earning and you will enjoy a better privilege by getting yourself the Black or Gold card.

MEMBERSHIP TYPE

White Card

RM 300 Cumulative Spending
  • RM10 = 0.5 Points = RM0.5
  • 20% Off Birthday Bonus
  • Extra discount on Sale & New Release
  • Early Access on Sale & New Release

Black Card

RM 1,000 Cumulative Spending
  • RM10 = 0.75 Points = RM0.75
  • 25% Off Birthday Bonus
  • Extra discount on Sale & New Release
  • Early Access on Sale & New Release

Gold Card

RM 4,500 Cumulative Spending
  • RM10 = 1 Point = RM1
  • FREE RM100 worth of points
  • Exclusive Gift
  • 30% Off Birthday Bonus
  • Extra discount on Sale & New Release
  • Early Access on Sale & New Release
BASIC PERKS

Membership Card Holder (White, Black and Gold) entitled to enjoy these basic benefits

Icon Only-01

Collect points

Earn points every time you shop! 1 point equals to RM1 which can be applied as discount upon checkout.

Icon Only Birthday v2-06

Birthday

Get up to 30% off coupon to spend during your birthday.

Icon Only-06

Freebies

Collect 100 points and get FREE SCARF – Voyage

Icon Only-02

Extra Discount

Any Sale and New Collection release, Members will be the first to know and special discount coupon will also be given occasionally.

Icon Only-04

VIP ACCESS

Early access to Sale, Events, New Release and Workshops. Selected top members that will be invited as our VVIP’s for our Raya Fashion Show.

Icon Only-05

ALTERATION

Get a free bottom alteration for a specific design such as Kurung, Dress, Pants and Skirts (Alteration service will be implemented soon).

White Card

RM 300 Cumulative Spending
  • RM10 = 0.5 Points = RM0.5
  • 20% Off Birthday Bonus
  • Extra discount on Sale & New Release
  • Early Access on Sale & New Release
  • Free Alteration (TBC)

Black Card

RM 1,000 Cumulative Spending
  • RM10 = 0.75 Points = RM0.75
  • 25% Off Birthday Bonus
  • Extra discount on Sale & New Release
  • Early Access on Sale & New Release
  • Free Alteration (TBC)

Gold Card

RM 4,500 Cumulative Spending
  • RM10 = 1 Point = RM1
  • RM100 worth of points
  • 30% Off Birthday Bonus
  • Extra discount on Sale & New Release
  • Exclusive Gift
  • Early Access on Sale & New Release
  • Free Alteration (TBC)
POINTS REDEMPTION & EXPIRATION

Points collected can be redeemed both online and boutique subjected to terms and conditions. Points can be accumulated with different orders and can be redeemed in full amount. Points will be expired in 3 months from the date of the points collected. Points cannot be transferred to another user and cannot be exchange for cash

If you have any questions regarding the membership program or if you have any issue with your points collection, don’t hesitate to email our Customer Service at membership@losravelda.com or contact us at  +6014 334 5439 

MEMBERSHIP FAQ

LosraVelda Membersip Program is a reward system that allows you to earn points, redeem rewards, receive member exclusive promotions, birthday gift coupon,discounts, early access to sale & new collection release, free alteration services (TBC) and many more.

There are three (3) tiers of membership that is available to date which is White, Black and Gold which each of them will give a different sets of perks. The program is available worldwide for purchased made in-store and online 

As of now, you need to purchase at least RM300 and above in one receipt to be automatically enrolled to the membership program.  For a start, you will be enrolled under the White Card. Work your way up to be a Gold Member! Membership program also will be open occasionally.

White Card
Purchase RM300 and above (accumulated/in a single receipt)

Black Card
Purchase min RM1000 (accumulated/in a single receipt)

Black Card
Purchase min RM4500 (accumulated/in a single receipt)

Once you’ve reached the amount, you’ll get a confirmation email of your membership status. Follow the instruction in the email so that you can enjoy all the perks without any hassle.

1. Earn points when purchase
Points collection is differ according to which type of membership you are enrolled to. 1 point equals to RM1 which can be redeemed for your next purchase. Points collections are as below :

     White (RM10=0.5pt=RM0.5)
     Black (RM10=0.75pt=RM0.75)
     Gold (RM10=1pt=RM1)

2. Earn points when signing up or subscribing to newsletter (coming soon)

3. Earn points when review & share product (coming soon)

4. Earn points when you refer a friend (coming soon)

5. Earn points when you comment & share blog content (coming soon)

There is no limitation in redeeming reward points as long as your points is available and verified

Redeeming is very easy and can be made both online and in-store. For online users,

1. Make sure you’re logged in when placing your order
2. There are two areas that you can redeem your reward points.
   a. On the “Checkout” page, click “Apply Reward Points” button on the top area of the page and the redeeming box will appear
   b. On “Cart” page, find the “Apply Reward Points” button just below the “Apply Coupon” field

Every points will expire 3 months from the date of the points collected. To check the exact expiry date, go to “my account” 

Personal shopper, Dropshipper and Distributor can collect points but cannot be redeemed as the points collected is used for reference purposes only. 

Once you’ve collected 100 points (accumulated), you will get an email notification stating that an order have been made for your freebies item. In case you didn’t get the email, login and go to My Account>Orders or click HERE to check the order details of the freebies. Please checkout, the freebies will be processed and will be at your doorstep in no time.

Kindly noted that the freebies type might change from time to time due to stocks.

Birthday coupon will be given by email (subscriber only) automatically 7 days before your birthday. Birthday coupon only vaild for 14 days (7 days before and 7 days after your birth date).  Birthday coupon can be redeemed in-store and online, to redeem in-store, flash the coupon code upon payment to the cashier.

Spend more to upgrade to a better card. To check your total spending, go to “my account”  and you will see how many more required to upgrade to Black or Gold Card

Once you’re eligible for a Gold Card, you will receive an email with the instructions on upgrading your card and how to redeem your free RM100 (100 points).

The Exclusive Gifts will consist of few Limited Edition items that you will be able to choose for yourself later on (ie. Tumblr, Umbrella, Mask, Printed Tote Bag and so on).

At the moment, we are still working on the gifts and will announced once they have been finalized.

If you have any questions regarding the membership program or if you have any issue with your points collection, don’t hesitate to contact our customer service at 014-334 5439 0r email us to membership@losravelda.com